Refund Policy

Please contact us at Hello@theveggieshop.ca if any concerns with your order within 7 days of receiving your order.

Refunds
Refunds will be processed upon approval. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refunds will exclude shipping costs.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges 
Due to Health and Safety concerns, we will not accept any returns/exchanges. Please contact us at Hello@theveggieshop.ca for any concerns.